Frequently Asked Questions(FAQ)
Find answers to commonly asked questions about our products and services.
What products do you sell on Alibaba Drips?
We offer a curated collection of modern fashion accessories including chains, necklaces, earrings, tattoo ink, aftercare creams, and more — all designed to complement bold, stylish personalities.
What payment methods do you accept?
We accept various payment methods, including UPI, Digital wallet, credit/debit cards, and bank transfers. At checkout, you will have the option to choose your preferred payment method.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 3-7 business days. You will receive a tracking number once your order has been shipped.
Can I return or replace a product?
We offer a 7-day replacement guarantee if your item is damaged, defective, or incorrect. We do not offer refunds but will replace eligible items free of charge.
How do I request a replacement?
Email us at support@alibabadrips.com or WhatsApp at +919833546163 with your order ID, reason for replacement, and clear product photos. Our support team will get back to you within 24–48 hours.
Do your products come with a warranty?
Yes, select products come with an additional 6-month warranty, which covers manufacturing defects. Please refer to product pages for warranty eligibility and details.
Are your accessories Anti-Tarnish, waterproof or sweat-resistant?
All of our accessories are made from durable, tarnish-resistant materials, but we recommend avoiding direct contact with water, sweat, or chemicals to ensure longevity.
Do you deliver all over India?
Yes, we do deliver all over India.