Updated: 24/07/2025
Shipping Policy📦
Dispatch Time:
We process and dispatch your orders within 1 to 2 business days after successful payment confirmation.
Delivery Timeline:
Your order will be delivered within 3 to 6 business days across India.
Delivery time may vary slightly depending on the delivery location, weather conditions, or courier delays.
Shipping Charges:
We offer free shipping on all prepaid orders. Cash-on-Delivery (COD), if available, may include a small fee as shown during checkout.
Order Tracking:
Once your order is shipped, you will receive a tracking link via SMS, WhatsApp or email so you can monitor your delivery in real time.
Return & Replacement Policy🔁
We offer a 7-Day Replacement Guarantee for all eligible products.
Conditions for Replacement:
- Request must be raised within 7 days of delivery.
- Product must be unused, in original packaging, and with all tags intact.
- Valid reasons include: damaged item, wrong item received, or manufacturing defects.
How to Request Replacement:
- Email us at support@alibabadrips.com with your Order ID, photos of the product, and reason for replacement.
- Once approved, we will arrange a pickup or guide you with the return steps.
- Replacements will be shipped after verification of the returned item.
Note: We do not offer refunds under any circumstances. Only replacements are provided if the request meets our criteria.
Warranty Policy🛡️
We offer an additional 6-month warranty on select products, based on specific terms and conditions.
Warranty Covers:
- Manufacturing defects like broken clasps, weak chains, or faulty closures.
- Fading or discoloration under normal use (if stated under product details).
Warranty Does Not Cover:
- Damage due to mishandling, accidents, exposure to water/chemicals.
- Wear and tear from daily use or aging.
To claim warranty, email support@alibabadrips.com with your order ID and issue description.
For any help or clarification, feel free to contact us at:
📧 support@alibabadrips.com
📞 +919833546163