Shipping and Delivery

Updated: 24/07/2025

Shipping Policy📦

Dispatch Time:
We process and dispatch your orders within 1 to 2 business days after successful payment confirmation.

Delivery Timeline:
Your order will be delivered within 3 to 6 business days across India.
Delivery time may vary slightly depending on the delivery location, weather conditions, or courier delays.

Shipping Charges:
We offer free shipping on all prepaid orders. Cash-on-Delivery (COD), if available, may include a small fee as shown during checkout.

Order Tracking:
Once your order is shipped, you will receive a tracking link via SMS, WhatsApp or email so you can monitor your delivery in real time.

Return & Replacement Policy🔁

We offer a 7-Day Replacement Guarantee for all eligible products.

Conditions for Replacement:

  • Request must be raised within 7 days of delivery.
  • Product must be unused, in original packaging, and with all tags intact.
  • Valid reasons include: damaged item, wrong item received, or manufacturing defects.

How to Request Replacement:

  • Email us at support@alibabadrips.com with your Order ID, photos of the product, and reason for replacement.
  • Once approved, we will arrange a pickup or guide you with the return steps.
  • Replacements will be shipped after verification of the returned item.

Note: We do not offer refunds under any circumstances. Only replacements are provided if the request meets our criteria.

Warranty Policy🛡️

We offer an additional 6-month warranty on select products, based on specific terms and conditions.

Warranty Covers:

  • Manufacturing defects like broken clasps, weak chains, or faulty closures.
  • Fading or discoloration under normal use (if stated under product details).

Warranty Does Not Cover:

  • Damage due to mishandling, accidents, exposure to water/chemicals.
  • Wear and tear from daily use or aging.

To claim warranty, email support@alibabadrips.com with your order ID and issue description.

For any help or clarification, feel free to contact us at:
📧 support@alibabadrips.com
📞 +919833546163

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